Account

After Sales Service

Over many years, CR Kennedy has acquired the expertise to service and support the major brands of Medical equipment that we sell, particularly that of FUJIFILM. We offer a complete national after sales service network, including training, service and repairs, technical support, loan equipment and customer care agreements.

CR Kennedy offers competitively priced service agreements designed to protect and maintain your FUJIFILM equipment investment.

Under our Fully Maintained Service Agreement, a fixed annual price covers all equipment repairs and maintenance. Each plan can be customized to meet your specific needs and budgets. CR Kennedy offers:

  • • Fully trained and professional service technicians with advanced OEM training.
  • • Quality service and repairs performed in accordance to manufacturer guidelines and ISO9001 accreditation.
  • • Fully equipped service repair centres in Melbourne and Sydney offering repairs on equipment nationally using advanced diagnostic equipment, tools, jigs, multi-function inspection processes and quality control tests.
  • • Biocompatible repair components including parts, glues, adhesives and lubricants to avoid cytotoxicity, irritation and sensitization.
  • • An extensive loan fleet to ensure continuity of clinical services at your facility while your repair is being performed. Loaner equipment is provided at no charge for a period of up to 2 weeks while a repair is being completed.

MAKE A SERVICE ENQUIRY

At C.R.Kennedy we offer a complete national after sales service network.
 

MAKE AN ENQUIRY

Find your nearest service centre below

VIC - Head Office

C.R. Kennedy & Company Pty. Ltd.
300 Lorimer Street,
Port Melbourne,
VIC 3207 Australia
Phone: +61 3 9823 1577

NSW

Level 2, 15 Bourke Road,
Mascot,
NSW 2020 Australia
Phone: +61 2 9552 8380